The capabilities other providers sell as add-ons come standard here. Click any feature for details and setup examples.
A virtual receptionist that answers every call, plays your greeting, and routes callers to the right person or department without anyone lifting the phone.
Hold callers in line with music and position announcements, then deliver them to the next available person instead of sending busy signals or voicemail.
Ring several phones at once or in order from a single number or menu option, so the first available person picks up and no call is missed.
Record calls automatically or on demand, then play them back from the portal to settle disputes, train staff, and keep a record of what was agreed.
Put a caller on hold in a shared parking spot any phone can pick up — the modern version of "line one is for you."
Every voicemail lands in your inbox as an audio file with an AI transcript, so you read messages in seconds instead of dialing in.
Your business line on your smartphone: make and take calls, text, and check voicemail from anywhere, while your personal number stays private.
Call, text, and manage voicemail from your computer with a headset, including click-to-call, transfers, and your full company directory.
Dashboards and reports that show who is calling, when, how fast you answer, and which calls you missed, so staffing decisions stop being guesses.
Connect your phones to your CRM so calls log automatically, customer records pop on inbound calls, and dialing happens with one click.
Direct 911 dialing with accurate dispatchable location on every device, meeting Kari's Law and RAY BAUM's Act requirements for business phone systems.
Filter robocalls and known scam numbers before your phones ring, so your team answers customers instead of extended-warranty pitches.
Control exactly what shows when you call out: your main number, a department line, or a user's direct number, with your business name attached.
Send calls wherever you are: to your cell, another office, or an on-call phone, on a schedule or instantly, with automatic failover if your internet drops.
Three-way calls from any phone and dedicated conference bridges with dial-in numbers and PINs, for standing meetings and on-the-fly huddles alike.
Log into any desk phone and it becomes yours: your extension, your voicemail, your caller ID, until you log out. Built for shared desks and shifts.
Make announcements through phone speakers or overhead systems and speak directly to a coworker's phone, hands-free, across the building.
Add an 800, 833, 844, 855, 866, 877, or 888 number for national reach, or keep the toll-free number your customers already know.
See who's on a call, who's free, and who's away — across desk phones and apps — before you transfer a caller into a dead end.
Replace dead air with licensed music or your own recorded announcements — hours, promotions, and answers to the questions callers always ask.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
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