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Number porting

Keep your number. We handle the paperwork.

Your phone number is a business asset — it's on your signage, your ads, and in your customers' phones. fvoip ports it free of charge, with your old service staying live until the moment of cutover.

How porting works.

Four steps, and we do three of them.

Step 1

You send a bill copy

A recent invoice from your current provider shows the account number and service address exactly as the losing carrier has them — the #1 source of port delays is a mismatch here.

Step 2

You sign the LOA

The Letter of Authorization gives us permission to move the number on your behalf. Two minutes, electronic signature.

Step 3

We work the port

We submit to the losing carrier, chase rejections, and confirm a Firm Order Commitment (FOC) date. You'll get status updates — not silence.

Step 4

Cutover day

Calls start arriving on fvoip, usually mid-morning. Your call flows are already built and tested, so the switch is a non-event. Then — and only then — cancel the old service.

Timelines & the fine print.

  • Local numbers: 3–10 business daysSimple single-number ports often complete near the low end; multi-line accounts take longer.
  • Toll-free numbers: 10–15 business daysToll-free moves between RespOrgs on its own track.
  • No service gapYour current line keeps working until the port completes. We can also give you a temporary number on day one.
  • Your number stays yoursUnder FCC rules a carrier can't refuse a port because of an outstanding balance — and if you ever leave fvoip, we release your numbers freely.

Why ports get rejected (and how we prevent it)

Nearly every rejection is a data mismatch: account number, service address, authorized name, or a port-out PIN the losing carrier requires. We pre-check your Customer Service Record against the LOA before submitting, which is why most fvoip ports clear on the first attempt.

Read the full porting guide →

Ready for a phone system that just works?

Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.

Get started with fvoip →