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Encrypted call paths

TLS signaling and SRTP media encryption between your devices and our infrastructure, so calls can't be casually intercepted on the wire.

Recording governance

Per-extension recording rules, configurable retention windows, role-based access for reviewers, and exportable audit logs.

Redundant infrastructure

Voice infrastructure across multiple US data centers with automatic failover. If a site has trouble, your calls route around it.

Access controls

Admin roles with least-privilege defaults, per-user permissions, and session controls across the web portal and apps.

e911 done right

Dispatchable-location e911 for every device, in line with Kari's Law and RAY BAUM's Act — including softphones used from home offices.

HIPAA + BAA

Enterprise-plan customers get a HIPAA-aligned configuration and a signed Business Associate Agreement covering voice, voicemail, and recordings.

Compliance, by industry.

Healthcare practices get HIPAA-aligned routing and a BAA. Financial firms get recording retention and access controls that stand up to a books-and-records review. Legal teams get matter-clean lines and privileged-call handling. If your industry has rules about phone calls, we've probably configured for them — ask.

See industry configurations

Responsible disclosure

Found a security issue? Email security@fvoip.com. We acknowledge reports within one business day and credit researchers who report in good faith.

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