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Dental Practices using fvoip business VoIP phone service — front-desk staff answering a customer call
Works with Dentrix, Eaglesoft, Open Dental, Curve Dental

Phones that fit how a practice actually runs.

Your front desk answers the phone between checking patients in, verifying insurance, and scheduling recalls. When two lines ring at once, one of those callers is often a new patient comparing practices, and they rarely leave a voicemail before dialing the next office. fvoip gives your team a multi-level auto-attendant that separates new patients, existing appointments, and billing questions before a human ever picks up, so the person at the desk handles the call that actually needs them and the rest land in the right place.

Voicemail-to-email with AI transcripts means your treatment coordinator can read messages between patients instead of dialing into a mailbox. Business-hours routing sends after-hours callers to an emergency line or an answering script automatically, and flips back every morning without anyone touching a setting. If you run more than one operatory location, every office shares one system, one directory, and one bill, and staff can transfer a caller to the other office as easily as to the next room.

Compliance matters when protected health information moves through voicemail and transcripts. The Enterprise plan includes HIPAA compliance with a signed BAA, so a growing group practice can standardize on one phone platform without a side agreement. Porting is free, local numbers move in 3 to 10 business days, and there are no contracts, so you can switch between insurance cycles rather than around them. From a solo dentist with two front-desk lines to a multi-location group, the setup is the same: plug in the phones, keep your numbers.

  • New-patient routingA multi-level auto-attendant sends new patients, hygiene recalls, and billing calls to the right person on the first try.
  • HIPAA with signed BAAThe Enterprise plan includes HIPAA compliance and a signed Business Associate Agreement for practices handling PHI over voice.
  • Voicemail you can readAI transcripts hit your inbox so the front desk can triage messages between patients instead of replaying a mailbox.
  • Keep your practice numberFree porting brings your existing local number over in 3 to 10 business days with no downtime on the old line.
Typical savings
5-person practice
Traditional carrierLegacy line bundle
$195/mo
fvoip Essential5 users · unlimited US/Canada calling
$105/mo
You keep
$1,080/year

Built-in capabilities for dental practices.

Multi-level auto-attendant for new-patient routing

HIPAA compliance with signed BAA on Enterprise

Voicemail-to-email with AI transcripts

Business-hours and after-hours routing

Frequently asked questions

Is fvoip HIPAA compliant for a dental practice?
The Enterprise plan includes HIPAA compliance and a signed BAA, which covers voice, voicemail, and transcripts. Practices of 25+ users or multi-location groups typically land on Enterprise; smaller offices should talk to us about what their compliance posture requires.
Can we keep the phone number patients already know?
Yes. Number porting is free, and local numbers typically transfer in 3 to 10 business days. Your old line keeps working until the port completes, so patients never hit a dead number.
Does fvoip work with our practice management software?
fvoip runs alongside Dentrix, Eaglesoft, Open Dental, and similar systems. Your team keeps scheduling in the software they know while fvoip handles call routing, and click-to-dial from a desktop makes outbound confirmation calls faster.
What happens to calls when the office is closed?
Business-hours routing switches automatically at close: send callers to an emergency instructions menu, an on-call phone, or voicemail that emails a transcript to the morning team. It flips back on its own when you open.

Ready for a phone system that just works?

Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.

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