Desktop App (Mac and Windows)

The fvoip desktop app puts your business line on your Mac or Windows computer. Plug in a USB or Bluetooth headset and it works like a phone that happens to live on your screen: answer inbound calls with a click, dial from a keypad or your contact list, put callers on hold, and transfer them to a coworker by name. For anyone who spends the day at a computer, front desk staff, dispatchers, salespeople, bookkeepers, it is faster than a desk phone because the call controls sit next to the customer record they are already looking at.

The everyday conveniences add up. Click-to-call dials any phone number you highlight on screen, so a number in an email or a spreadsheet is one click from ringing. Incoming calls pop a notification with the caller ID even when the app is in the background, so you decide in a glance whether to pick up. Business texts arrive in the same window, letting you type real replies on a real keyboard instead of thumbing them out on a phone. Voicemail appears as a visual list with AI transcripts, and presence shows which coworkers are on a call before you transfer someone into a dead end.

The desktop app pairs naturally with the rest of the system rather than replacing it. Many users run desk phone and desktop app together on the same extension: both ring, and you answer whichever is convenient. Remote and hybrid workers often run desktop at home and mobile everywhere else, with no desk phone at all. It is included on every plan for every user, installs in a couple of minutes, and signs in with the same account as the mobile app, so there is nothing extra to buy or license.