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Included on all plans (Essential, Professional, and Enterprise).

Every spam call costs you twice: the interruption itself, and the eroded urgency the tenth robocall of the day leaves behind, which is how real customer calls start getting screened too. Spam call blocking screens inbound calls against continuously updated databases of known robocallers and scam numbers, plus the STIR/SHAKEN caller-ID authentication framework US carriers now use to verify that a call's displayed number was not spoofed. Calls that fail the checks can be blocked outright, sent to voicemail, or tagged with a warning label so staff can see what they are before picking up.

You choose how aggressive to be. Conservative mode labels suspicious calls but lets them ring, which suits businesses where an unknown number might be a new customer worth answering. Stricter modes send flagged calls to voicemail, where a legitimate caller will leave a message and a robocaller almost never does, or block the worst offenders entirely. On top of the automatic screening you keep your own lists: block a persistent nuisance number in two clicks from your call history, and allowlist important numbers, your bank, a key vendor, a referring office, so they always ring through no matter what.

The result is not zero spam, nobody honest can promise that, but the difference is dramatic and immediate. Front desks report the daily robocall parade dropping to a trickle, and the calls that do slip through arrive labeled so nobody wastes a greeting on them. It is included on every fvoip plan at no extra charge, works across desk phones, mobile, and desktop apps, and takes about two minutes in the portal to set your preferred strictness. Legitimate callers are unaffected: authenticated, clean numbers ring exactly as they always have.

  • STIR/SHAKEN verificationCarrier-grade caller-ID authentication flags spoofed numbers before they reach you.
  • Known-spammer databasesContinuously updated robocall and scam lists screen calls automatically.
  • Your own block and allow listsBlock a nuisance number in two clicks; allowlisted numbers always ring through.
  • Choose the strictnessLabel suspicious calls, divert them to voicemail, or block outright, per your preference.

Frequently asked questions

Will it block real customers by mistake?
The screening targets verified spam signatures and failed caller-ID authentication, so legitimate calls overwhelmingly pass. If you are cautious, use label mode, where suspicious calls still ring but arrive tagged, and allowlist numbers that must never be touched.
What is STIR/SHAKEN?
A caller-ID authentication framework US carriers are required to use. It cryptographically attests that the number displayed on a call was not spoofed, which lets systems like fvoip treat unauthenticated calls with appropriate suspicion.
Can I block a specific number that keeps calling?
Yes. Open your call history in the portal or app, pick the number, and block it. It takes seconds and applies across your whole account or a single user, whichever you choose.
Where do blocked calls go?
Your choice: rejected outright, sent straight to voicemail, or answered with a disconnected-style message. Voicemail diversion is a popular middle ground because a rare legitimate caller can still leave a message while robocallers hang up.

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