Zoom Phone is a bargain add-on if you live in Zoom. fvoip is a complete phone company: hardware, porting, routing, and 24/7 humans included.
Zoom Phone extends the meetings platform everyone knows into a cloud phone system, and its published pricing is aggressive: as of this writing, a metered US and Canada plan starts at $10 per user per month, unlimited regional calling at $15, and a global plan at $20. If your company already runs on Zoom, adding phone service to the same client and admin console is convenient and cheap. For basic dial tone attached to an existing Zoom deployment, it is honestly hard to criticize on price alone.
The gaps appear when the phone system is your business lifeline rather than an add-on. The $10 plan bills outbound calls per minute, which surprises teams that talk all day. Some routing features depend on plan and configuration, and support for a phone-only problem routes through a meetings-first vendor. fvoip is a phone company first: unlimited US and Canada calling on every plan, multi-level auto-attendant, business-hours routing, AI voicemail transcripts, desk phones from Yealink, Poly, and Grandstream auto-provisioned, and US-based 24/7 support whose entire job is voice.
Choose Zoom Phone if you are already paying for Zoom, call volume is light, and consolidating vendors matters more than phone-specific depth. That is a rational choice for meeting-heavy, call-light teams. Choose fvoip if the front desk, the service counter, or the sales line is where revenue happens. Our Essential plan at $21 per user per month, $18 on annual, includes everything without metering, and switching is free: we port your numbers, rebuild your call flows, and run in parallel so cutover is invisible to your callers. A 30-day money-back guarantee covers the decision.
| Zoom Phone | fvoip | |
|---|---|---|
| Entry price | Published pricing starts at $10/user/mo metered as of this writing | $21/user/mo, $18 on annual |
| Unlimited US/CA calling | $15/user/mo Regional Unlimited plan | Included on every plan |
| Contract | Monthly or annual; annual discounts | No contract, cancel anytime |
| Call recording | Available; automatic recording plan-dependent | Included |
| Voicemail transcripts | Included | AI transcripts on every plan |
| Support | Routed through Zoom's general support tiers | US-based 24/7 voice-focused support |
| Desk phones | Supported from certified vendors | Yealink, Poly, Grandstream auto-provisioned; rent from $8.99/mo |
| Best fit | Companies already standardized on Zoom | Businesses whose phones are mission-critical |
Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
Get started with fvoip →