New: Free number porting plus your first month of desk-phone rental on us. See pricing

Ooma Office is one of the more likable small-business options: published pricing starts at $19.95 per user per month for Essentials, with Pro at $24.95 and Pro Plus at $29.95 as of this writing, and there is no contract. That is a fair, transparent structure, and we respect it. The trade-off is feature gating. Historically the desktop app arrives only at the Pro tier, while call recording and the more advanced capabilities sit in Pro Plus. By the time your feature list matches a modern office, you are on the top plan.

fvoip's Essential plan at $21 per user per month includes what Ooma spreads across three tiers: desktop apps for Mac and Windows, mobile apps, multi-level auto-attendant, business-hours routing, voicemail-to-email with AI transcripts, and unlimited US and Canada calling. There are no setup fees and no regulatory recovery surcharges. For a five-person office comparing fvoip Essential against Ooma Pro Plus, the totals favor fvoip while the feature set is broader. And like Ooma, we require no contract, so you stay because the service earns it.

Where does Ooma win? Its entry price is a few dollars lower if the Essentials tier genuinely covers your needs, and its hardware bundles for very small offices are convenient. Ooma also has a recognizable consumer brand that some owners find reassuring. But growing businesses tend to hit the tier wall quickly, and support depth matters more as phones become mission-critical. fvoip provides US-based 24/7 support on every plan, free number porting, free migration help, and a 30-day money-back guarantee, so trying us carries no real risk.

Side by side.

Ooma Officefvoip
Entry pricePublished pricing starts at $19.95/user/mo (Essentials) as of this writing$21/user/mo, $18 on annual
Feature-complete pricePro Plus at $29.95/user/mo for recording and advanced featuresFull feature set from the Essential plan
ContractNo contractNo contract, cancel anytime
Desktop appHistorically requires the Pro tier or aboveMac and Windows apps on all plans
Call recordingReserved for Pro PlusIncluded
Voicemail transcriptsTier-dependentAI transcripts on every plan
Support24/7 phone and chatUS-based 24/7 support on all plans
SetupSelf-serve; simple for small officesFree migration help, no setup fees

Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.

Where Ooma Office wins

  • Slightly lower entry price if the base tier truly covers your needs
  • No contract, same as fvoip, which is rare among the big brands
  • Convenient hardware bundles for very small offices

Where fvoip wins

  • Desktop apps, transcripts, and recording included without tier upgrades
  • Better value than Ooma's top tier once features are matched
  • Multi-level auto-attendant and business-hours routing on every plan
  • Free porting and free migration off Ooma
  • 30-day money-back guarantee

Frequently asked questions

Ooma is cheap. Why switch to fvoip?
Compare like for like. Ooma's $19.95 tier omits features most offices want, and matching fvoip's included set generally means Ooma Pro Plus at $29.95. fvoip Essential is $21 with everything included, and annual billing drops it to $18.
Will my Ooma desk phones work with fvoip?
Standard SIP phones from Yealink, Poly, or Grandstream generally work and auto-provision. Some Ooma-branded devices are locked to their service; if yours are, we offer replacements to buy or rent from $8.99 per month.
Can I keep my numbers?
Yes, porting is free. Local numbers move in 3 to 10 business days and toll-free in 10 to 15. Keep Ooma active until the port completes.
Is the switch disruptive for a small office?
No. We build your call flows in advance, run in parallel during the port, and cut over when you say go. Most small offices switch in under a week with no downtime.

Ready for a phone system that just works?

Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.

Get started with fvoip →