GoTo Connect bundles phones with meetings and a capable admin console. fvoip keeps pricing public, contracts optional, and support human around the clock.
GoTo Connect, descended from Jive and the GoToMeeting family, is a respectable phone system that IT administrators tend to like: its visual dial-plan editor is genuinely good, and bundling meetings with phones simplifies vendor management. Pricing, however, has drifted toward the quote-based model. As of this writing GoTo steers buyers to talk to sales for phone-system pricing rather than publishing simple per-user rates, and historical list prices sat in the mid-to-high $20s per user per month with annual terms shaping the final number.
fvoip publishes everything. Essential is $21 per user per month, Professional $34, Enterprise $49, with annual rates of $18, $28, and $41 shown beside them. Every plan includes unlimited US and Canada calling, multi-level auto-attendant, business-hours routing, voicemail-to-email with AI transcripts, and mobile and desktop apps. No contract, no setup fees, no regulatory recovery surcharges. Our team builds your call flows for you during free migration, which closes most of the gap for businesses that valued GoTo's admin tooling but do not want to manage dial plans themselves anyway.
GoTo Connect wins if you want phones and a meetings product from one vendor under one license, or if your in-house IT team wants hands-on dial-plan control with a polished visual editor. Those are real advantages for some organizations. But many small and mid-sized businesses neither need a bundled meetings seat nor want to negotiate pricing with a sales team. If you want to know your phone cost today, keep your numbers, and reach US-based 24/7 support on any plan, fvoip is the more straightforward choice, with a 30-day money-back guarantee behind it.
| GoTo Connect | fvoip | |
|---|---|---|
| Entry price | Largely quote-based as of this writing; historical list pricing in the mid-$20s/user/mo | $21/user/mo, $18 on annual, published |
| Real-world price with fees | Depends on negotiated term and bundle | No setup fees, no regulatory recovery surcharges |
| Contract | Annual terms common in quotes | No contract, cancel anytime |
| Call recording | Available on higher packages | Included |
| Voicemail transcripts | Included | AI transcripts on every plan |
| Support | 24/7 support; experiences reported as mixed | US-based 24/7 support on all plans |
| Admin tooling | Excellent visual dial-plan editor for IT teams | We configure call flows for you, free |
| Meetings | Bundled meetings product | Phone-focused; pair with any meetings tool |
Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
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