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Hybrid Work

The same extension at the office desk, the home laptop, and the phone in your pocket, ringing wherever your people actually are today.

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Included in all plans; desk phones are optional rentals from 8.99 dollars a month or one-time purchases.

Hybrid work breaks phone systems built for one desk per person. When Tuesday is an office day and Wednesday is not, calls forwarded to cells and sticky notes on desks stop being funny. fvoip treats every user as one extension that lives in three places at once: a desk phone at the office, a desktop app on the laptop, and a mobile app in a pocket. All three ring together, the call is answered wherever the person is, and callers never know or care which day of the week it is.

The office side stays simple. Yealink, Poly, and Grandstream desk phones cover shared desks and hoteling setups, rentable from 8.99 dollars a month, and a user signing in at any desk is reachable at their own extension. The home side needs nothing but the apps. Transfers, the company directory, and presence work identically from both places, so a receptionist at the office can send a call to someone's kitchen table as naturally as to the next room. Voicemail lands in email as an AI transcript either way.

Admins manage one system instead of an office PBX plus a forwarding scheme. Business-hours routing, the auto-attendant, and user changes are browser edits that apply everywhere at once. Every plan includes the apps, unlimited US and Canada calling, and e911, and per-user pricing means hybrid does not cost more than office-only. Companies replacing an aging on-prem PBX that never learned about hybrid get free migration help off systems like Avaya, Mitel, and NEC, with numbers ported free and no contracts on the other side.

  • One extension, three devicesDesk phone, desktop app, and mobile app ring together, so office days and home days look identical to callers.
  • Hot desks that just workShared desk phones plus per-user sign-in keep hoteling offices reachable without desk-by-desk phone administration.
  • Reception routes anywhereTransfers and presence work the same whether the recipient is down the hall or at home.
  • One admin console for both worldsRouting, hours, and user changes are made once in a browser and apply at the office and at home instantly.

Frequently asked questions

Do calls ring the office desk phone and home laptop at the same time?
Yes. A user's extension rings their desk phone, desktop app, and mobile app together, and the call is taken on whichever they answer. No forwarding rules to maintain when the schedule changes.
What happens to a call in progress if someone changes devices?
Users can move a call between their devices, and transfers between colleagues work the same regardless of where each person is. The company directory and presence are identical on every device.
Is hybrid more expensive to run?
No. Pricing is per user, not per device, so the desk phone, desktop app, and mobile app on one extension are all covered by that user's seat. Desk phones themselves rent from 8.99 dollars a month if you want them.
Our current PBX cannot do any of this. What is the path out?
fvoip includes free migration help off legacy systems like Avaya, Mitel, NEC, and Panasonic, plus free number porting in 3 to 10 business days for local numbers. The old system runs until cutover, so there is no gap.

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