NEC is winding down its overseas on-prem UC business, announced in 2024. fvoip moves SL2100 and SV9100 offices to the cloud before support runs out.
NEC was long the dependable choice: SL1100, SL2100, and SV9100 systems earned a reputation for reliability at a fair price, sold through a loyal dealer channel. That era is ending by NEC's own decision. In 2024 the company announced it would exit the on-premises PBX and unified communications business outside Japan, winding down sales of the product lines that fill so many US equipment closets. Support obligations taper over the following years, dealers are transitioning their customers to other platforms, and no new NEC on-prem generation is coming to replace what you own.
That makes the question when, not whether. Waiting has a cost curve: dealer attention shifts to migration revenue, parts inventories drain, and the technicians who know NEC keypads move on. Migrating to fvoip now, calmly, is free of drama. We map your extension plan, hunt groups, and auto-attendant, rebuild them in the cloud, and port every local and toll-free number at no charge, typically 3 to 10 business days for local numbers. The NEC system stays live in parallel until cutover, so your callers never encounter a gap, and our team handles the technical work end to end.
Life after the closet PBX is better in measurable ways. Every fvoip plan, starting at $21 per user per month with annual discounts, includes unlimited US and Canada calling, multi-level auto-attendant, business-hours routing, voicemail-to-email with AI transcripts, and apps for iOS, Android, Mac, and Windows, so a ringing desk line can also ring a cell in the field. No maintenance contract, no setup fees, no regulatory recovery surcharges, and no contract at all. New Yealink, Poly, or Grandstream phones arrive auto-provisioned, rentable from $8.99 per month, and US-based 24/7 support replaces the dealer service call.
| NEC | fvoip | |
|---|---|---|
| Vendor status | Announced 2024 exit from on-prem PBX sales outside Japan | US carrier actively serving small and mid-sized business |
| Product future | No next-generation on-prem NEC systems coming | Continuously updated cloud platform |
| Ongoing cost | Dealer maintenance plus legacy trunk charges | From $21/user/mo, all-inclusive |
| Parts and techs | Draining inventories, dealers pivoting away | New hardware and US-based 24/7 support |
| Remote and mobile work | Limited, license-gated mobility | Full apps on every plan |
| Voicemail | On-box InMail, no transcripts | Voicemail-to-email with AI transcripts |
| Moves, adds, changes | Dealer programming visit | Self-serve or ask our team, included |
| Multi-site | Per-site systems and networking licenses | One cloud system, every location |
| Switch cost | n/a | Free porting, free migration, no setup fees |
Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.
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