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NEC was long the dependable choice: SL1100, SL2100, and SV9100 systems earned a reputation for reliability at a fair price, sold through a loyal dealer channel. That era is ending by NEC's own decision. In 2024 the company announced it would exit the on-premises PBX and unified communications business outside Japan, winding down sales of the product lines that fill so many US equipment closets. Support obligations taper over the following years, dealers are transitioning their customers to other platforms, and no new NEC on-prem generation is coming to replace what you own.

That makes the question when, not whether. Waiting has a cost curve: dealer attention shifts to migration revenue, parts inventories drain, and the technicians who know NEC keypads move on. Migrating to fvoip now, calmly, is free of drama. We map your extension plan, hunt groups, and auto-attendant, rebuild them in the cloud, and port every local and toll-free number at no charge, typically 3 to 10 business days for local numbers. The NEC system stays live in parallel until cutover, so your callers never encounter a gap, and our team handles the technical work end to end.

Life after the closet PBX is better in measurable ways. Every fvoip plan, starting at $21 per user per month with annual discounts, includes unlimited US and Canada calling, multi-level auto-attendant, business-hours routing, voicemail-to-email with AI transcripts, and apps for iOS, Android, Mac, and Windows, so a ringing desk line can also ring a cell in the field. No maintenance contract, no setup fees, no regulatory recovery surcharges, and no contract at all. New Yealink, Poly, or Grandstream phones arrive auto-provisioned, rentable from $8.99 per month, and US-based 24/7 support replaces the dealer service call.

Side by side.

NECfvoip
Vendor statusAnnounced 2024 exit from on-prem PBX sales outside JapanUS carrier actively serving small and mid-sized business
Product futureNo next-generation on-prem NEC systems comingContinuously updated cloud platform
Ongoing costDealer maintenance plus legacy trunk chargesFrom $21/user/mo, all-inclusive
Parts and techsDraining inventories, dealers pivoting awayNew hardware and US-based 24/7 support
Remote and mobile workLimited, license-gated mobilityFull apps on every plan
VoicemailOn-box InMail, no transcriptsVoicemail-to-email with AI transcripts
Moves, adds, changesDealer programming visitSelf-serve or ask our team, included
Multi-sitePer-site systems and networking licensesOne cloud system, every location
Switch costn/aFree porting, free migration, no setup fees

Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.

Where NEC served you well

  • NEC hardware is famously reliable and may run for years yet
  • A paid-off system carries no per-user monthly fee in the meantime
  • Analog trunk setups keep dial tone if the internet drops

Where fvoip wins

  • A platform with a future, versus a product line being wound down
  • Typical 40 to 60 percent savings versus maintenance plus legacy trunks
  • Mobility, AI voicemail transcripts, and auto-attendant included on all plans
  • Free migration with parallel-run cutover and free number porting
  • No contract and a 30-day money-back guarantee

Frequently asked questions

Our NEC dealer says they can support us for years. True?
Possibly, and good dealers will honor that. But with NEC exiting on-prem sales outside Japan per its 2024 announcement, parts and expertise become scarcer and pricier over time. Migrating on your terms beats depending on a wind-down.
Can we keep our numbers and our auto-attendant greetings?
Yes to both. Numbers port free under FCC rules, and we rebuild your menu structure on fvoip, where you can re-record greetings or upload professional audio. Multi-level auto-attendant is included on every plan.
Do NEC handsets work with fvoip?
NEC's proprietary digital sets do not, but replacements are inexpensive: auto-provisioned Yealink, Poly, or Grandstream phones can be rented from $8.99 per month or purchased outright.
How disruptive is cutover for a busy office?
It is designed to be invisible. fvoip runs in parallel while numbers port, staff can practice on the apps beforehand, and on cutover day calls simply ring the new phones. No downtime, no missed calls.

Ready for a phone system that just works?

Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.

Get started with fvoip →