Mitel filed Chapter 11 in 2025 and has been winding down legacy on-prem lines. fvoip offers a clean exit that keeps your numbers and simplifies the bill.
Mitel absorbed many of the industry's on-prem platforms over the years, including Inter-Tel and pieces of the old Toshiba channel, making it one of the last big names in premises PBX. But the weight of that legacy told: Mitel filed for Chapter 11 bankruptcy protection in March 2025 to restructure its debt. The company continues to operate, and we will not pretend otherwise, but it has also announced end-of-life milestones for several long-serving on-prem product lines over recent years, and its future clearly points away from the closet PBX your business may be running.
If you own a MiVoice Office 250, an SX-200 descendant, or an aging Inter-Tel Axxess, the practical questions are parts, people, and roadmap. Certified Mitel technicians are consolidating into fewer dealers, software assurance costs recur whether or not you need help, and a vendor working through restructuring will rationally prioritize its largest contracts. fvoip's migration process is built for exactly this situation: we document your extensions, hunt groups, and auto-attendant tree, rebuild them in our cloud, port your numbers for free, and run both systems in parallel so cutover happens without a single missed call.
The result is simpler and cheaper. One published price per user, starting at $21 per month with annual discounts, covers unlimited US and Canada calling, multi-level auto-attendant, business-hours routing, voicemail-to-email with AI transcripts, and mobile plus desktop apps. There is no maintenance contract, no software assurance renewal, no setup fee, and no regulatory recovery surcharge. Desk phones from Yealink, Poly, and Grandstream arrive auto-provisioned, for purchase or rental from $8.99 per month. Businesses replacing PBX maintenance and legacy trunks typically cut total phone spend 40 to 60 percent, backed by our 30-day money-back guarantee.
| Mitel | fvoip | |
|---|---|---|
| Vendor status | Filed Chapter 11 in March 2025; restructuring while de-emphasizing on-prem | US carrier actively serving small and mid-sized business |
| Ongoing cost | Software assurance, dealer maintenance, trunk charges | From $21/user/mo, all-inclusive |
| Parts and support | Consolidating dealer network; EOL announced for several lines | US-based 24/7 support included |
| Moves, adds, changes | Dealer visit or specialist administration | Self-serve or ask our team, included |
| Remote and mobile work | Add-on licenses and gateways | iOS, Android, Mac, Windows apps on all plans |
| Voicemail | On-box, no transcripts on legacy lines | Voicemail-to-email with AI transcripts |
| Multi-site | Networked PBX complexity | One cloud system across all locations |
| Upgrade path | Vendor migration into Mitel's preferred cloud | Direct move, free migration and porting |
| Risk | Roadmap tied to restructuring outcomes | No contract, 30-day money-back guarantee |
Competitor details reflect published information at the time of writing and may change — always confirm current terms with the vendor.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
Get started with fvoip →