Keep the front desk moving through a full lobby: route appointment, refill, and emergency calls correctly, day and night.
A veterinary front desk fields appointment requests, refill calls, boarding questions, and the occasional panicked emergency, all while checking in a lobby full of animals. fvoip's multi-level auto-attendant sorts those calls before they hit the desk: refills go to a dedicated line the techs work between patients, boarding questions get a recorded answer, and emergencies ring through immediately. Voicemail-to-email with AI transcripts means a refill request left at lunch is a readable message, not a mailbox chore at the end of a long shift.
After hours is where veterinary phone setups matter most. Business-hours routing switches automatically at close and gives emergency callers exactly what they need, whether that is your emergency-referral partner's information played clearly in the greeting or a direct ring to the on-call veterinarian's mobile app, which keeps personal cell numbers off client caller ID. The schedule flips back at open without anyone touching it, and holiday hours are a two-minute edit in a browser.
fvoip runs alongside veterinary practice software like ezyVet, Covetrus Pulse, AVImark, and Cornerstone, so records and scheduling stay put while the phones get dramatically better. Porting is free, and the clinic number on every rabies-tag reminder card moves over in 3 to 10 business days with no gap. There are no contracts, plans start at 21 dollars per user per month, and multi-doctor practices growing into a second location can add it to the same system the week it opens.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
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