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Veterinary Clinics using fvoip business VoIP phone service — front-desk staff answering a customer call
Works with ezyVet, Covetrus Pulse, AVImark, Cornerstone

Phones that fit how a clinic actually runs.

A veterinary front desk fields appointment requests, refill calls, boarding questions, and the occasional panicked emergency, all while checking in a lobby full of animals. fvoip's multi-level auto-attendant sorts those calls before they hit the desk: refills go to a dedicated line the techs work between patients, boarding questions get a recorded answer, and emergencies ring through immediately. Voicemail-to-email with AI transcripts means a refill request left at lunch is a readable message, not a mailbox chore at the end of a long shift.

After hours is where veterinary phone setups matter most. Business-hours routing switches automatically at close and gives emergency callers exactly what they need, whether that is your emergency-referral partner's information played clearly in the greeting or a direct ring to the on-call veterinarian's mobile app, which keeps personal cell numbers off client caller ID. The schedule flips back at open without anyone touching it, and holiday hours are a two-minute edit in a browser.

fvoip runs alongside veterinary practice software like ezyVet, Covetrus Pulse, AVImark, and Cornerstone, so records and scheduling stay put while the phones get dramatically better. Porting is free, and the clinic number on every rabies-tag reminder card moves over in 3 to 10 business days with no gap. There are no contracts, plans start at 21 dollars per user per month, and multi-doctor practices growing into a second location can add it to the same system the week it opens.

  • Refill line off the front deskPrescription refill calls route to their own line and voicemail, with transcripts emailed for techs to work between patients.
  • Emergency calls ring throughThe auto-attendant fast-tracks emergencies to the desk by day and to your ER referral info or on-call vet by night.
  • On-call without personal cellsAfter-hours calls reach the on-call veterinarian through the mobile app, showing the clinic number on callbacks.
  • Works with your PIMSfvoip runs alongside ezyVet, Covetrus Pulse, AVImark, and Cornerstone, no changes to records or scheduling.
Typical savings
5-person clinic
Traditional carrierLegacy line bundle
$195/mo
fvoip Essential5 users · unlimited US/Canada calling
$105/mo
You keep
$1,080/year

Built-in capabilities for veterinary clinics.

Dedicated refill and appointment routing

After-hours emergency handling

On-call ringing that hides personal numbers

Voicemail transcripts for tech callbacks

Frequently asked questions

How are after-hours emergencies handled?
Business-hours routing switches at close. You choose what emergency callers get: a clear greeting with your emergency-referral partner's details, a ring through to the on-call vet's mobile app, or both in sequence. It reverts automatically at open.
Can refill requests stop interrupting the front desk?
Yes. Give refills their own auto-attendant path with a dedicated voicemail box. Techs receive each request as an emailed AI transcript and work the list between appointments instead of answering live calls all day.
Does fvoip integrate with ezyVet or Cornerstone?
fvoip runs alongside ezyVet, Covetrus Pulse, AVImark, and Cornerstone. Patient records and scheduling stay in your practice software; fvoip handles routing, voicemail, and after-hours coverage, with desktop click-to-dial for callbacks.
Will we lose our number if we switch?
No. Porting is free, local numbers move in 3 to 10 business days, and your current line keeps working until the port completes. Every reminder card and listing with your number stays valid.

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