Route service, parts, and sales calls to the right counter, update customers faster, and answer the phone even when every bay is full.
An auto shop's phone rings all day with three kinds of calls: booking service, checking on a vehicle, and asking about parts or sales. When the service advisor is the only one answering, the line backs up and callers give up. fvoip's multi-level auto-attendant sends each caller to the right counter on the first try, and status-check calls can route to a recorded update line or the advisor's voicemail, where the emailed AI transcript lets them respond between customers at the counter.
Shops are loud and staff move around. Desk phones from Yealink, Poly, or Grandstream cover the counters, rentable from 8.99 dollars a month, while the mobile app keeps porters, mobile techs, and owners reachable anywhere on the lot. Outbound calls from the app show the shop's number, so a tech calling about an authorization looks like the business, not an unknown cell. Business-hours routing plays your hours and drop-off instructions after close, and voicemail transcripts are waiting in email before the first bay opens.
Most shops inherit whatever phone line the previous owner had, usually a traditional carrier bundle. Switching to fvoip is free porting, in 3 to 10 business days for local numbers, no setup fees, and no contracts, and businesses leaving carriers like Spectrum Business or AT&T typically cut phone spend 40 to 60 percent. fvoip runs alongside shop management systems like Tekmetric and Shop-Ware, so estimates and ROs stay put. From a three-person independent garage to a dealership service department, it is the same per-user price.
Set up in a day. Keep your numbers. Cancel anytime — every plan is month-to-month with a 30-day money-back guarantee.
Get started with fvoip →